1. What is Dial-A-Ride?

Dial-A-Ride is a reservation-based, curb to curb service available in several communities within Kern County. Dial-A-Ride services are available to all riders within its designated service area. Dial-A-Ride is not available outside of the community it is assigned to. For intercommunity transportation, please see our fixed route schedules.

  1. What is Medical Dial-A-Ride?

Medical Dial-A-Ride is a reservation-based, curb to curb service available in the city of Bakersfield for Medical appointments only. Medical Dial-A-Ride is available to all riders transferring from a Kern Transit route, and there is no cost to transfer. Medical Dial-A-Ride is not a service provided to Bakersfield City residents. For Dial-A-Ride or similar services available in the city of Bakersfield, please see www.getbus.org or call, 661-869-2438 for more information.

  1. How do I schedule a Dial-A-Ride?

You must schedule a Dial-A-Ride by calling one of our three dispatch offices at, 1-800-323-2396. For reservations in Lamont, Frazier Park, and Medical Dial-A-Ride, press option #1 when calling our 800 number. For reservations in the Lake Isabella area, press option #2 when calling our 800 number. For reservations in Mojave, Tehachapi, and Rosamond, press option #3 when calling our 800 number.

  1. Who qualifies for the reduced fare?

Reduced fare is a 50% discount on all general fares for Kern Transit. Reduced fare is available for passengers who are 62 years of age or older, disabled, or youth grades K-12. To receive the reduced fare, passengers must present proof of eligibility upon boarding the bus. Proof of eligibility MUST be presented to the driver at every boarding. For more information on reduced fare and how to apply, please see the following link, http://kerntransit.org/reduced-fare-application/.

  1. How do I find my bus schedule?

When visiting our website, www.kerntransit.org, you will see a system map on the home page. Each route has a number and a destination. For example, if you are a Lamont resident looking to travel to Bakersfield, your route will be Route 140 Lamont – Bakersfield. That route will be the color purple on the system map. Click on the route on the map, and the website will redirect you to that schedule.

  1. What if I can’t understand the online schedule?

If you are having trouble reading or understanding our online schedule, please call 1-800-323-2396 and press option #1. Someone will be more than happy to help answer any questions and help you plan your trip.