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- Passenger Conduct / On-Board Policies
Passenger Conduct / On-Board Policies
In order to ensure a safe, comfortable experience for all Kern Transit drivers and passengers, please abide by the following code of conduct:
- Smoking, eating, and drinking are not allowed.
- Playing of audio equipment (without headset) is not permitted.
- Shirt and shoes are required.
- Refrain from unruly behavior and use of obscenities.
- Licensed Service Animals are allowed on a leash.
- There are no restrooms on buses.
- Pets must be in a travel carrier–Service Animals, however, are exempt.
- Do not distract your driver. If you have a question, wait until the bus has come to a complete stop to ask a question. Interfering with the safe operation of a transit vehicle can be hazardous to you and others.
- Fare must be paid in full. Our fareboxes cannot make change or return change. It is your responsibility to ensure you have exact fare.
- Public intoxication is prohibited. Patrons who are disruptive, intoxicated, or otherwise endangering the welfare of the operator or passengers, will be referred to Law Enforcement.
- Carrying any explosive, acid, flammable liquid, toxic, or hazardous material is prohibited.
- The harassment or abuse of Kern Transit representatives or patrons is prohibited.
- Personal Care Attendants (PCA) must board and disembark at the same stop as the patron they are attending.
- Care for your bus. Do not deface by marking, etching, scratching, painting, or anything of that nature, on any bus or Kern Transit facility.
- If a passenger misses the bus because he/she was not at the designated stop at the scheduled times, Kern Transit has no obligation to provide any service.
- Kern Transit does not and cannot guarantee service in the event of inclement weather, natural disasters, or civil unrest.
- If your bus is equipped with a seatbelt, your seatbelt must be worn for the duration of your trip.
- Be courteous. Seating area near the door is reserved for seniors and persons with disabilities. When needed/asked (preferably before being asked), move to a different seat.